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Crowne Plaza Surfers Paradise, An Ihg Hotel Gold Coast, Gold Coast

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From153US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

2807 Gold Coast Highway, Gold Coast, Australia, 4217

Crowne Plaza Surfers Paradise is a well-established hotel located between the lively Surfers Paradise entertainment strip and the dining scene at Broadbeach. The hotel features a variety of accommodations with stunning ocean views from higher floors. It's a short walk from the beach and close to Queensland's largest shopping destination, Pacific Fair. This hotel offers a blend of relaxation, dining, and business facilities, catering to families, couples, and business travelers alike.

Location

Crowne Plaza Surfers Paradise is conveniently located close to major attractions such as Sea World and Wet'n'Wild Gold Coast. Public transport options are available, with the Nerang train station located approximately 6 miles from the hotel. The hotel provides self-parking facilities at a daily rate, ensuring easy access for guests traveling by car. The nearby beach and local dining options enhance the hotel's appeal as a central base for exploring the Gold Coast.

Rooms

The hotel offers spacious rooms and suites, with options featuring large comfortable beds and private balconies overlooking the ocean. Each room is equipped with modern amenities, including smart TVs with Chromecast, mini bar fridges, and coffee-making facilities. Guests can enjoy the fresh ocean breeze from their private outdoor space or relax in the well-appointed interiors. Rooms on higher floors provide panoramic views of the coastline, enhancing the overall experience.

Eat & Drink

Dining at Crowne Plaza Surfers Paradise includes a diverse array of culinary experiences, from a casual bite at the sports bar to fine dining at Horizon Sky Dining on the 26th floor. The on-site Relish Grill & Bar serves all-day dining featuring a selection of international cuisines, including fresh seafood and grill options. Children’s meals are available, making dining enjoyable for families, while the atmospheric lobby bar offers relaxing options for drinks and light snacks.

Leisure & Business

The hotel includes extensive leisure facilities, such as an outdoor lagoon pool, a tennis court, and a 24-hour fitness center to cater to active guests. Business travelers can take advantage of nine versatile meeting rooms, including the spacious Grand Ballroom, which accommodates up to 550 attendees. The hotel's dedicated events team ensures a seamless planning experience for successful conferences and weddings.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Double Room
Max:
2 persons
52 m² 
Bed options:
2 Double beds
Shower
Coffee machine
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Junior Suite
Max:
2 persons
45 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
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King Room
Max:
2 persons
52 m² 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
Gold Coast 1.3 mi
Airports
Gold Coast (OOL) 12.6 mi
Brisbane (BNE) 55.9 mi
Train
Robina Train Station 5.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center
  • Tennis court

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Board games
  • Children's menu

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Sun terrace
  • Garden area
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

2807 Gold Coast Highway, Gold Coast, Australia, 4217
Map view
street view
2807 Gold Coast Highway, Gold Coast, Australia, 4217
Nearby
Broadbeach QLD 4218
Queensland Korean War Memorial
1300 ft
Parks
Cascade Gardens
1600 ft
Gold Coast Highway
Les Rodgers Memorial Park
1200 ft
Fern St
Pink Poodle Sign
1900 ft
Restaurants
Four Winds Revolving Restaurant
100 ft
2807 Gold Coast Hwy Crowne Plaza Surfers Paradise
First Avenue Tavern
200 ft
2807 Gold Coast Highway Crowne Plaza Surfers Paradise
Four Winds
1100 ft
Surfers Paradise 2807 Gold Coast
Rudy's Real Food
1400 ft
198 Surf Parade ground floor of Marrakesh Resort
New Saigon Restaurant
600 ft
2798 Gold Coast Hwy
Sushi Train
900 ft
2791 Gold Coast Hwy Tenancy 1
Chiangmai Thai
1400 ft
2779 Gold Coast Hwy
Lola's
2000 ft
101 Old Burleigh Road
Hooters
1600 ft
2893 Gold Coast Hwy
Chaopraya Thai Restaurant
1900 ft
3033 Surfers Paradise Bvd Corner
Marigold Restaurant
2600 ft
Oasis Shopping Centre 53/75 Surf Pde

Reviews and Ratings

Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
comfortable rooms
great location
poor value for breakfast
minor service issue
8.6/10
Great
Rooms
7.1
Location
8.3
Service
8.3
Dining
7.5
Guest reviews
8.6/10
based on 18 review
4/5 based on 1995 review
8.1
8.1/10based on 4383 review
#10 of 32 hotels in Surfers Paradise based on Tripadvisor
Hilda
United Kingdom, April  2024
8.2/10

Our stay was cozy and convenient, though a bit noisy due to the proximity to the highway. The rooms were old but had a nice bath for the kids. The staff was lovely and went above and beyond to make us feel welcome and comfortable. The location was central and peaceful, allowing easy access to all Surfers Paradise attractions.

Rooms
6.0
The rooms were pretty old but had a bath for the kids. Noise from the traffic was noticeable when the door was open.
Service
9.0
The staff, especially the females, were attentive and accommodating, making sure our room was ready and assisting with our luggage.
Location
8.0
The hotel's location was pretty good, being central and walking distance to Surfers Paradise attractions. It was also convenient for traveling to other nearby areas.
Dining
9.0
The dining experience was outstanding, especially the eggs omelette and little sweets. The options were nice and well set up.
Facilities
9.0
The hotel had excellent dining both on the lobby level and in the revolving restaurant, providing exceptional meals with a nice variety of dishes.
Angela
United Kingdom, April  2024
8.2/10

My stay at the hotel was truly enjoyable. The rooms were nice and comfortable with the added convenience of coffee and tea facilities. The service was exceptional, especially during check-in and check-out. The location was great, with easy access to the tram stop. The dining options were satisfactory, but a bit pricey for what was offered. Overall, a pleasant experience with great value for money.

Rooms
8.0
The rooms were nice, comfortable, and clean with coffee and tea making facilities.
Service
9.0
The service, especially during check-in and check-out, was exceptional.
Location
9.0
The location was great with easy access to the tram stop.
Dining
7.0
The dining options were satisfactory but a bit pricey.
Facilities
8.0
The facilities were convenient and met my needs.
Rosie
United Kingdom, March  2024
7.0/10

I had a mixed experience at the hotel. The location is great with convenient access to public transport, but the rooms felt a bit outdated. The service, while friendly, lacked clear communication at times, and the dining options were hit or miss.

Rooms
7.0
The room I stayed in was pretty old with a spa bath and a wonderful veranda. It was fine, but didn't appear to have had recent attention.
Service
7.0
The service from the staff, especially the females, was particularly attentive and friendly. However, there were instances of poor communication skills affecting the overall experience.
Location
8.0
The location was peaceful and perfect for those wanting a quiet oasis between Surfers Paradise and Broadbeach. The proximity to the light rail was a definite plus.
Dining
6.0
The dining experience had its ups and downs. While some dishes were outstanding, others were disappointing. The classic fried fish was a safe choice.
Facilities
7.0
The facilities were decent with free in-room amenities for client usage.
Ian
United Kingdom, March  2024
8.2/10

The hotel offers spacious and comfortable rooms with a lovely big size. However, the breakfast purchased was not the best value for money. The service was great overall, with a minor exception. The location was excellent, conveniently situated between attractions. The dining experience was pleasant with a nice selection of dishes.

Rooms
8.0
The rooms were lovely and big, providing a comfortable stay.
Service
9.0
The service was excellent, though there was a slight issue with one staff member.
Location
9.0
The location was fantastic, close to everything I wanted to visit.
Dining
8.0
The dining experience was excellent with a nice selection of dishes.
Facilities
7.0
The facilities were satisfying, providing a good overall experience.
comfortable rooms
poor value for breakfast
David
United Kingdom, December  2023
7.4/10

The hotel is ideally located, just a short walk from the beach and a few minutes from Broadbeach. The rooms have been recently renovated and are fresh, though a bit dark. The service was attentive and friendly. The hotel enjoys a convenient position between Broadbeach South and Gold Coast CBD, with easy access to the tram line. The dining experience had its ups and downs, with a standout chef for egg dishes. The facilities were satisfactory, with some room for improvement on cleanliness.

Rooms
7.0
The recently refurbished rooms were clean and fresh, albeit a bit dark.
Service
8.0
The service was wonderful and the staff very kind, even under pressure.
Location
9.0
The hotel's location is excellent, close to the beach, Broadbeach, and with easy access to the tram line.
Dining
7.0
The dining experience had its highlights and flaws, with exceptional egg dishes but some areas needing more attention.
Facilities
6.0
The facilities were adequate, with some improvements needed in cleanliness.
Charles
United Kingdom, December  2023
7.2/10

The hotel had large rooms with great views but fell short of expectations, especially considering the extra charge for parking. Despite friendly staff, service was lacking in some areas like room preparation and assistance with parking. The location was ideal for exploring Broadbeach and Surfers Paradise with the convenience of the tram, though cleanliness could be improved. Dining options were satisfactory but nothing extraordinary.

Rooms
7.0
The rooms, although spacious with great views, did not meet expectations for the price paid. I requested a higher room due to noisy neighbors, but it wasn't ready until late afternoon.
Service
6.0
The staff were genuinely friendly, although there were some lapses in room service like forgetting essential items and not being accommodating regarding parking fees.
Location
8.0
The hotel's location was excellent, within walking distance to Broadbeach and Surfers Paradise, and right across from the tram for easy access to dining and shopping.
Dining
7.0
The dining experience was decent, with good options available, but it didn't stand out as exceptional. The proximity to the light rail was a plus for exploring the area.
Facilities
8.0
Great location
Noisy neighbors
Percy
United Kingdom, November  2023
7.8/10

The hotel is in a central location, close to popular areas and attractions, making travel convenient. The room was clean and generally well-maintained but lacked some modern amenities. The staff was friendly and professional, providing great service throughout my stay.

Rooms
7.0
The room was clean and generally well-maintained but lacked modern amenities. The furnishings were impressive.
Service
8.0
The staff was friendly and professional, providing great service. Special thanks to the lady who did an amazing job cleaning our room.
Location
8.0
The hotel is centrally located, with quick access to popular areas and attractions. However, it could benefit from some renovations.
Dining
8.0
The dining experience was varied and excellent, with a great selection of items available. The breakfast could improve with more vegan options and proper labeling.
Facilities
8.0
The hotel offers a range of facilities to make your stay comfortable and convenient.
Richard
United Kingdom, November  2023
7.6/10

The hotel room I stayed in was not as expected for the price I paid, but the stunning view and lovely spacious bathroom made up for it. The variety of complimentary teas and coffees was a nice touch, though the room could have been better for the cost.

Rooms
7.0
The room had a variety of teas and coffees and other complimentary items, but it was not the right room for what I paid for. The lovely spacious bathroom and wonderful view were great.
Service
9.0
The service provided by the staff was very lovely. They were always smiling, warm, and friendly, ready to offer any help or assistance needed.
Location
8.0
The location was within a reasonable distance for our night at the ballet at Jupiters. The hotel was ready to assist with luggage, booking restaurants, and general enquiries.
Dining
6.0
The dining experience was somewhat slow and took up the majority of our morning, but the toasted sandwiches were good.
Facilities
8.0
The hotel offered plenty of facilities in-house.
spacious bathroom
not the right room
Colin
United Kingdom, November  2023
8.2/10

The hotel rooms were exceptionally clean and comfortable with beautiful views of the city and the beach, making it a good choice for a weekend trip. However, the lack of a spa and small robes were a bit of a downside.

Rooms
8.0
The rooms were good for what I had planned for the weekend, clean and comfortable with beautiful views.
Service
9.0
The service staff were fantastic, friendly, and attentive, managing matters with professionalism and courtesy.
Location
9.0
The hotel's location was great, central, and convenient for both the city and the beach, with easy access to transportation facilities.
Dining
8.0
The dining experience was good with lots of variety and attentive staff, especially the egg station with chef-made dishes.
Facilities
7.0
The hotel had good facilities, although a spa would have been a nice addition.
Chris
United Kingdom, October  2023
7.8/10

I loved my stay at the hotel! The rooms were spacious and clean as advertised, but unfortunately not very soundproof. The location was excellent, close to the beach and other attractions, though there was some noise from the road. The service was incredibly friendly and helpful, making my stay comfortable. The dining experience was good, especially for the price, and the facilities were top-notch.

Rooms
7.0
The rooms were large, clean, and spacious as expected. However, they weren't very soundproof; I could hear conversations from balconies even with the doors closed.
Service
9.0
The service was top-notch - incredibly friendly and helpful ensuring a comfortable stay.
Location
8.0
The location was great, within walking distance to the beach and other attractions. The G-Tram station right in front of the hotel was very convenient.
Dining
7.0
The dining experience was good, catering to all tastes. However, it could be a bit pricey, especially over 120 aus dollars for some meals.
Facilities
8.0
The hotel facilities were excellent with convenient amenities for a pleasant stay.
Adam
United Kingdom, September  2023
8.2/10

The hotel offers clean and comfortable rooms, and the staff provides excellent service. However, room decor may need an update, and some check-in delays were experienced. The location is convenient with various amenities nearby, but parking fees can be a downside.

Rooms
7.0
The rooms were clean and comfortable, but the decor seemed dated.
Service
9.0
The staff were very friendly and quick to address any issues.
Location
8.0
The location is convenient with amenities nearby, but parking fees can add up.
Dining
9.0
The dining experience was delightful with a wide range of choices.
Facilities
8.0
The hotel offers a variety of facilities to enhance the stay.
Norman
United Kingdom, September  2023
6.8/10

The hotel rooms were a bit tired with small beds and lacked a sea view, but they were cleaned well and restocked daily. The service was top-notch, with professional and friendly staff always ready to assist. The location had some drawbacks like broken pool tiles and a lack of vegetarian options but offered walking distance to attractions. The dining experience was a mixed bag with some great meals but also errors in orders. Overall, a decent stay with a few hiccups.

Rooms
7.0
The rooms were a bit tired and had small beds, but they were kept clean and well stocked daily.
Service
8.0
The service was very professional, friendly, and helpful, though there were some mistakes in room service orders.
Location
6.0
The location had some issues with broken pool tiles and limited vegetarian options, but it was within walking distance of attractions.
Dining
7.0
The dining experience was overall good with some excellent meals but occasional mistakes in orders.
Facilities
6.0
The facilities were adequate but had some maintenance issues.
Mike
United Kingdom, August  2023
8.2/10

The hotel had spacious but slightly dated rooms, which were comfortable, clean, and pleasant. The service was exceptional, with staff being accommodating and friendly. The location was perfect for accessing both Surfers Paradise and Broadbeach events, offering a breathtaking view of the ocean. The dining experience was varied but could improve in vegetarian options. Overall, a great stay with excellent service and views.

Rooms
7.0
The rooms were quite old but nice, comfortable, and clean.
Service
9.0
The staff were incredibly friendly and helpful, going above and beyond.
Location
9.0
The hotel was perfect for access to both Surfers Paradise and Broadbeach events with a breathtaking ocean view.
Dining
8.0
The dining options were plentiful with many choices, but lacking in vegetarian dishes.
Facilities
8.0
Facilities were modern and convenient.
Andrew
United Kingdom, June  2023
7.8/10

The hotel offers great views and a comfy bed but falls short in terms of noise from neighboring rooms and limited parking. It's lacking a heated pool for winter. The room size was small and not a great value compared to similar suites at other hotels. Some areas look tired due to the old building, but overall clean. The absence of easy chairs for comfort was noticeable, and cleanliness issues with cups and wine glasses were promptly addressed at the desk.

Rooms
6.0
The room was small and not a good value compared to other hotels we've stayed at, with some areas looking tired. The view was great, and the bed was comfortable.
Service
8.0
The staff were very friendly and professional in all interactions. They informed us about additional charges promptly.
Location
9.0
The hotel is very central to many popular areas and attractions, making travel convenient. It's close to transport options like the monorail and surfers paradise.
Dining
9.0
The variety and quality of the dining options were excellent. We enjoyed the included breakfast.
Facilities
7.0
The hotel offers standard facilities without any standout features. Limited parking space may be an issue during peak times.
Garry
United Kingdom, June  2023
7.6/10

The hotel offers more than adequate rooms with excellent spacious layouts. The service was a mix of charm and professionalism, although some improvements could be made concerning orders and saltiness in the dinner options. The location is perfect for those seeking a quiet setting with easy access to public transport and attractions. The dining experience was a bit pricey for families, but the standard options were satisfactory.

Rooms
8.0
The rooms looked directly over some astro turf covered roof with a giant pipe across it and some construction fencing around it, but they were spacious.
Service
7.0
The staff were charming, professional, and welcoming but a bit slow with orders.
Location
9.0
The hotel is in a nice and quiet area, with some beautiful river views and convenient access to public transport and nearby amenities.
Dining
6.0
The dining options were standard and a bit expensive for families of four.
Facilities
8.0
The facilities were handy for what we needed during our stay.
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Rooms and Guests2 Guest, 1 Room